Posted: July 6th, 2016

5. Organizations work to improve overall written and verbal communication to encourage a win-win situation for improved patient or customer care

written and verbal communication

Organizations work to improve overall written & verbal communication to encourage a win-win situation for improved patient or customer care, increased team motivation, and supportive management. Effective communication encourages active listening among people and improved understanding of a situation embracing both similarities and differences in each employee. Let’s read the following scenario to emphasize the importance of effective communication in a workplace.