Posted: July 6th, 2016

Improve overall written and verbal communication

Organizations work to improve overall written & verbal communication to encourage a win-win situation for improved patient or customer care, increased team motivation, and supportive management.

Effective communication encourages active listening among people and improved understanding of a situation, embracing both similarities and differences in each employee.

Let’s read the following scenario to emphasize the importance of effective communication in a workplace.

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